FAQ
What kind of claims you can conduct?
Faulty products claims
Each year in the UK, thousands of people are injured as a result of defects or faults in items they have purchased. Whether it is a chair collapsing when you sit on it, an item of electrical equipment malfunctioning and burning you or even problems with specialist equipment such as diving gear and physical training equipment.
Consumer Protection Act 1987 says that for faultly products responsible porducer or importer. If You cannot find them, seller is responsible for Your buying item. The Act says that you may be able to claim compensation if faulty goods cause injury or damage to property (as long as the damage amounts to at least L275). You cannot make a claim if the item was purchased more than 10 years ago.
To get compensation You need to prove that product caused injury. Probably You will need help of professional expert who will confirm defectiveness of this product. If you were injured and the injury was not your fault (i.e. you did not misuse the product), then it’s very likely you will have a claim for compensation.