Accidents while shopping can happen in a number of ways, with the most common accidents occurring in supermarkets. These accidents are often caused because the shop or supermarket is dangerously under staffed, or the staff have not been properly trained in the appropriate procedures.
First You should tell about the accident manager of supermarket and insist that they produce their accident book. If the manager of the shop or supermarket ask You to sign up the entry you should ensure that you read it carefully and sign it up if you see that it is absolutely right, don't leave this sort of thing to trust. The shop or supermarket workers will want to protect their position and it is not unusual for us to come across situations where they have recorded a version of the circumstances that exonerates them.
Accident in a shop claims are usually successful because the courts usual impose a high standard of care on shops and supermarkets and require them to prove that they have systems in place for ensuring that any spillages etc. are quickly identified and dealt with in the appropriate manner.